Privacy Policy

Information We Collect

We collect information that you give us when you create an account, make a deposit, withdraw winnings, or contact our support team. This typically includes your name, date of birth, email address, postal address, telephone number and payment details.

We also automatically collect certain technical information every time you use the website. This includes your IP address, browser type, device identifiers, pages visited and the times and dates of your visits. Location data may be collected where you have permitted it through your device settings.

How We Use Your Information

We use the information we collect to provide, maintain and improve our gaming services. This includes verifying your identity, processing transactions, managing your account, providing customer support, and sending important service messages.

With your consent, we may also use your information to send promotional offers, newsletters and personalised marketing communications that we believe may interest you. You can adjust these preferences at any time through your account settings.

Sharing Your Information

We may share your personal information with trusted third-party service providers who assist us in operating the website and delivering our services. These providers include payment processors, identity verification agencies, hosting companies and marketing partners. All such parties are contractually obliged to keep your information secure and to use it only for the purposes we specify.

We may also disclose information where required to do so by law, regulation or court order, or to protect the rights, property or safety of Richard Casino, our players or the public.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyse traffic, personalise content and serve relevant advertisements. Some cookies are essential for the site to function, while others help us understand how you use our services.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of the website.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These include encryption of sensitive data, secure servers and regular security reviews. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access the personal information we hold about you, to request corrections if it is inaccurate, and to ask for deletion of your data in certain circumstances. You may also object to particular types of processing or withdraw consent where we rely on that consent.

To exercise these rights, please contact our privacy team using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Retention of Information

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When we no longer need the information, we take steps to securely delete or anonymise it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically so you remain informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]. Our team will be happy to assist you.

This policy is governed by the laws of Australia. By using our services you acknowledge that you have read and understood the terms of this Privacy Policy.